Returns & Exchanges
At Bijoux De Mimi, we want you to love your new jewels, but we understand if you need to make a change. We offer a 14-day return window for all unworn items in their original packaging, excluding earrings for hygiene reasons.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original branded pouch and box to ensure it stays protected during transit.
Ship It Back
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing