Frequently Asked Questions
Everything you need to know about your new favorite jewels.
How should I care for my Bijoux De Mimi jewelry?
To keep your pieces shining, avoid contact with perfumes, lotions, and water. We recommend storing your jewelry in its original pouch when not in use.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery times vary by location, usually ranging from 3-7 business days for domestic orders.
Can I return or exchange my items?
Yes, we accept returns within 14 days of delivery for most items. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
What materials do you use?
Our collections are primarily crafted from high-quality 18k gold plated stainless steel and sterling silver, ensuring durability and a premium finish for sensitive skin.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.